Optimising Safety Culture Surveys
Here’s what we know or can reasonably infer about safety culture (perception) surveys: Surveys are not reliable predictors of safety outcomes Surveys should not be used in isolation Individual perceptions can be influenced by many variables, including: – work history – cognitive ability – literacy – motivation – able/willing to think critically – general engagement …
So What can We do to Optimise Your Survey?
The above list does not negate the utility of cultural surveys especially and specifically if the following steps are taken (as they have with the GSI indexes): Ensure the scoring is not done using averages but identifies the relative relationship between a positive and negative perception Apply performance drivers to provide more insight and direction …
What Else Can We Add in Support of Cultural Surveys?
It is accepted and acknowledged that it is problematic to assert a causal relationship between a survey score and an injury frequency rate. However, this is not the same as denying that a survey appropriately constructed, administered and scored can and does act as powerful motivator and guide in changing operational and management practice that …
What Else Can We Add in Support of Cultural Surveys? Read More »
