Purpose
As with any implementation of a new process or system into an organisation it is likely to be more effective if due consideration is given to the people, systems, processes and other factors that are likely to influence, one way or another, the effective implementation of the Global Safety Index (GSI). The following is a …
Communicate the Business Case for GSI
Creating the business case for GSI should provide the impetus for others to get behind the implementation process. It should be concise, hard-hitting, visual, nearly irrefutable, and should communicate the value of the outcomes of the implementation of GSI at all levels of the organisation. Ensure that you describe the problem that is being solved …
Identify Who to Involve
Target leaders who have influence and can drive change in stakeholder groups and other appropriate parts of the organisation Ensure appropriate representation from business units, geographies, and functional areas Include other specialists with change experience as members Consider customers as members, if applicable
Stakeholder Mapping
The following grid will help you identify each stakeholder group’s position relative to the potential impact of the application of GSI within the organisation. The results of this exercise can then be used to develop targeted communications and resistance breakthrough plans. The grid shows examples for illustrative purposes only and is not meant to be …
Develop Communications
It is important that appropriate communications are developed to ensure all stakeholders (individuals and groups) understand their role and potential value to them of engaging with the GSI system and/or outcomes. Consider your responses to the following questions: How do we frame change to connect individuals/groups emotionally and evoke positive experiences? What rational information will …
Consideration of Potential Flow-on Impacts
In recognition that the application of the GSI system is likely to have flow-on impact within the business, identification and planning for this is recommended. What processes and systems need to be adjusted and/or created? How does work and/or the organisation structure need to be realigned? How do success measures need to be altered? What …
Communication Plan Template
Objectives of the Communication Program: Explain the benefits and impacts of the application of GSI to generate enthusiasm and to assist people to see themselves benefiting from their active engagement Develop trust and confidence by involving those affected by the GSI implementation and tailoring messages to address key concerns Assess the current mindset of those …
Implementation Review
It is important to acquire a broad understanding of how effective was the GSI implementation, and to gain insight on what you want to start, stop, continue, or change. The debrief is conducted after the initial implementation is complete and you want to ensure all necessary considerations have been identified for sustained GSI implementation and …
Review Process
Bring together the people who have been doing the work and are collectively accountable. Also include any stakeholders who might have critical input or perspective to offer. When the project plan is being created, the team leader/manager identifies points along the project schedule to conduct informal debriefs. Key milestones often represent good opportunities for a …
