In 2015 organisations who are measuring more than just the output results will be better equipped to break the Plateau effect not only faster but more efficiently and in a SUSTAINABLE fashion.
Doing the same thing over and over and expecting a different result is the definition of insanity, however this is the approach offered by many organisations to address what is commonly known as the Plateau effect (2 to 3 periods of similar performance with limited improvement).
Many organisations have and will find themselves in the situation of delivering results to Executive and Boards which are not dissimilar to that of the previous year. This often causes a negative or dissatisfied response from this most senior group who in many cases have become accustomed to year on year improvement in lag indicators. The response is often a series of questions as to ‘Why’ this has occurred and ‘What’ are we going to do about it, often qualified with limited data.
CONTINUE READING here.